At Proofly, we respect your privacy and are committed to protecting the information we collect from both merchants and their customers. This Privacy Policy explains how we handle data when you use the Proofly app.
Information We Collect
- Merchant Data: Store information, settings, and Shopify account details necessary to run the app.
- Customer Data: Limited order and cart activity data used to display social proof signals (e.g., number of recent orders, add-to-carts, visitors).
How We Use the Data
- To provide real-time social proof features on product pages.
- To generate analytics and reports for merchants.
- To improve app performance and reliability.
Data Storage & Security
- All data is stored securely on servers managed by Proofly.
- We do not sell or share customer information with third parties.
- We follow Shopify’s App Store Data Protection Requirements.
Webhooks & APIs
- Proofly subscribes to Shopify webhooks (e.g., orders/create) to provide accurate real-time data.
- Access is limited to the scopes merchants approve during installation.
Data Retention
- Customer event data (orders, carts, visits) is stored only as long as needed to provide social proof signals.
- Merchants may request deletion of data at any time.
Your Rights
- Merchants and customers may contact us to request access, correction, or deletion of their data.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 engagepilotapp@gmail.com